- What is the Diabetes Health Network?
- Who develops the DHN programming?
- Can I choose the programming in my office?
- Can I create my own video message?
- Why will patients want to watch the DHN?
- How is the DHN programming delivered?
- Why should I trust the DHN programming?
- What are the benefits to my practice?
- How much does the DHN cost?
- How is the DHN funded?
- What are the requirements to get the DHN?
- Are there any commitments?
- Will there be advertising on the DHN?
- How often will the content be updated?
- What’s the catch?
- Why will my patients like the DHN more than TV or other waiting-room programs?
- What kind of screen is it?
- Will our office be responsible for taking care of it after installation?
- What is ContextMedia, Inc.?
What is the Diabetes Health Network?
The Diabetes Health Network (DHN) is a free educational TV system for your waiting area. Now, you can start educating your patients from the moment they step inside your office. DHN features content from the ADA, JDRF & dLife including healthy recipes, fitness tips and celebrity interviews on how to live with diabetes.
Who develops the DHN programming?
The Diabetes Health Network has licensed an extensive library of educational programming from the world’s leading sources of diabetes education. These sources are independent of the Diabetes Health Network and include organizations such as dLife, ADA, JDRF, AnswersMedia, UCSD’s TCOYD and Alpyn. Our extensive programming library ensures you can always find the programming you’re looking for – if you can’t, just let us know and we’ll find it for you!
Can I choose the programming in my office?
Absolutely! Once you sign-up for the Diabetes Health Network, you can choose the programming you want from our extensive menu and we will create a customized educational video loop just for your office. Plus, you can also create a complimentary promotional video segment about your office on our loop!
How can I create my own video message?
Once you sign-up for the Diabetes Health Network, you can create your own video message for free by filling our quick online customization form. By creating a custom video message, you can communicate with your patients while they wait. Many offices use this time to tell patients about healthy living tips, paperwork they need to do, introduce the physicians and office staff and build a patient-doctor relationship by describing the doctor’s medical background and credentials.
Why will patients want to watch the DHN?
Patients love the Diabetes Health Network! Offices around the country have told us that DHN has turned waiting time into a fun entertaining way to educate and inspire millions of people living with diabetes. Patients like the DHN because of its relevant and engaging content about the issues most important to them – how to live a healthy life with diabetes.
How is the DHN programming delivered?
Currently, the DHN programming is delivered via DVDs that are mailed to your office every month. Our new system will utilize the broadband network and we can update your content remotely.
Why should I trust the DHN programming?
The Diabetes Health Network was founded to inspire and motivate millions of patients living with diabetes to take control and live a healthier life – we are independently owned and operated without any influence from pharmaceutical or insurance companies.
In addition, an experienced team of endocrinologists and other healthcare professionals review all content before it is distributed on our network. Finally, you can have complete control over the content loop in your office by choosing the programming that is right for your office.
What are the benefits to my practice?
First, your practice will enjoy increased patient satisfaction as long, frustrating wait-times will turn into an enjoyable experience with our award-winning educational content.
Second, you can create a custom video message to communicate to your patients while they wait. You can use this time to start building the patient-doctor relationship or use it to save staff time by addressing paperwork they need to fill out and giving instructions about how to be ready for their time with the doctor.
Nothing! The Diabetes Health Network is a completely free service – this includes the installation, equipment and maintenance of the entire system. You will never be asked to sign a contract with any reference to fees whatsoever.
Organizations and companies who recognize the important of educating diabetics about how to live a healthy life sponsor the DHN through educational grants. Typically, they are amongst the largest stakeholders in diabetes care and include nutrition and fitness companies, blood glucose meter manufacturers, diabetes advocacy organizations, insulin manufacturers, and responsible pharmaceutical firms.
Our medical advisory board, comprised of an experienced team of healthcare professionals, reviews all sponsors and our Doctor’s Choice guarantee gives you the freedom to take off any specific sponsor message from your loop at any time. You will not see any advertorials or infomercials on the network – all our content is independently-produced.
What are the requirements to get DHN?
Your office can qualify for a free DHN system if 50% of the patients you see are diabetic and average wait-times are at least 15 minutes. If you qualify, please click “Inquire” to fill out our online contact form and we will call you to answer any questions and/or to schedule your installation.
No – if you’re not 100% satisfied with the DHN, just let us know and we will remove the system from your office within 7 business days. You will never be required to keep the system for a minimum term.
Will there be advertising on the DHN?
Yes, the DHN is funded through educational grants and sponsorships and a limited number of messages from sponsors will be played in between educational segments. With our Doctor’s Choice Guarantee, you have the freedom to take any specific sponsor message off of your content loop at any time – just give us a call. The DHN is independently owned and operated and a medical advisory board of experienced endocrinologists and healthcare professionals approves all sponsor messages.
How often will the content be updated?
The DHN content loop will be updated during the last week of each month. You will have the freedom to customize your content loop by selecting educational segments from our extensive library and creating your own free, video message.
To keep your DHN system, all you have to do is let us know your system is working by faxing back a quick form you receive with your new DVD each month.
Why will my patients like the DHN more than TV or other waiting-room educational programs?
The DHN is the only waiting-room network 100% dedicated to diabetes. We have partnered with the world’s leading sources of diabetes education and allow you to create the content loop best for your office by selecting content from our extensive library and creating your own video message!
All our DHN systems feature thin, flat-panel LCD screens. Depending on the size of your practice, you will receive a 20″-26″ LCD educational TV system.
Will our office be responsible for taking care of it after installation?
No – The DHN will provide all technical and maintenance support absolutely free of charge. If your system isn’t working, just call us and we will fix it or have a new system installed within 7 business days.
ContextMedia, Inc. is a for-benefit company whose mission is to protect consumers by bringing them accurate and truthful information they can trust at the optimal place and time. The Diabetes Health Network is their first national network viewed by millions of patients each year.
